Reviews

“This was such an amazing experience for me and my husband. Extremely courteous and professional, fast, efficient, expert knowledge in their field…our situation was so unique in that we were literally stranded away several miles away from DS Auto Experts with a dead battery! It was just closing hours and not only did these fine folks pick us up from where we were stranded and give us a jump start to get our car moving again , but picked me up from where I had been working for the day while my husband was stranded with our car with the dead batter! They took us back to their meticulously clean and beautiful facility, gave us snacks to munch on as we were starving from not eating all day, and even gave us a personalized tour of their impressive facility while we were waiting to have our car fixed and our battery replaced while waiting in their luxurious beautifully lit waiting room. These guys went above and beyond when they could have easily just have closed their doors for the evening, gone home to their families to share their own dinner and evenings with them, but instead, in the rainy dark and cold, they all stayed for us, keeping us company and sharing their knowledge and expertise with us. They were true angels and it was a miracle that they were there for us and our vehicle. We had a very long drive back to where we were headed and it gave us so much confidence that we had been in the very best hands that were in their industry. We cannot thank you guys enough! There just aren’t enough words. Awesome, fantastic, what a stellar job!!!!! Thank you from the bottom of our hearts! You were all lifesavers! And our Lexus 350 thanks you too!” ~ Mackenzie S. ★★★★★
“Received a flyer in the mail from this company. So try it and was extremely satisfied with the service that they gave to a 1st timer. Upon paying my bill they also gave me a discount card for my next oil change. Because of this I have taken my P/U in for air condition service. and was updated twice on the problems that were found.  They are now my cars doctors no more dealers for me Top rate business!” ~ Larry W. ★★★★★

“I got my smog there awhile back LOVED it there it’s rare to find very kind people in such a busy environment I will definitely be going back and tell all my family and friends thanks ds auto experts for helping me!!” ~ Ana Hop G. ★★★★★

“I would like to say i had a very satisfied experience, and a very friendly staff, went in for a smog inspection they were very fast. I’ve been there twice. I will definitely go again for my next oil change. P.S. Will be telling friends and family.Sincerely, Kevin Mckinney” ★★★★★

“Just a short note to thank you and your very wonderful staff for attending to my car needs. Its great to know that when I’m in town, visiting family, i can always count on you folks to fix my vehicle when needed. Your staff is very courteous and professional. Thank you.  P.S. AAA will receive a good report about your services. Sincerely, Ruth DeRollo” ★★★★★

“It has been a long time since I have encountered service to equal the courtesy and honesty I found when I asked you to check my Town Car.I want to thank you for all the trouble you took to see that I experienced no problems as you processed the car. We are new to the area and you now have a very grateful satisfied customer. It will be my pleasure to recommend you and your services highly to all my friends and family. You can count on me to be a permanent and satisfied customer. I would like you to accept this token of my thanks to you and your staff.  Thank you again. Sincerely, James R Taylor” ★★★★★

“Thank you doesn’t seem like enough. Your customer service was wonderful and I will be back!! Brent was so nice both on the trip from my home and then back to Life Styles. Jason was very helpful. Santos you have a great employees, keep them!” ~ Beverly M. ★★★★★

“DS got us in very quickly and they had excellent customer service! My car hasn’t ran this well in a long time. Quick, affordable, quality and a business run with integrity! Highly recommended to all my friends in the area!” ~ Erin R. ★★★★★

“Santos, this is just a small token of our appreciation. We couldn’t have done it on our own, and you are the only one we trust. Thank you so much for helping us find the right car. Your time and effort has not gone unnoticed. God bless you and your family.” ~ Louie & Karen ★★★★★

“On Friday afternoon, Jan 31st, my 88 year old mother become “lost” while driving and fortunately stopped at your place of business. You were kind enough to drive her home and have someone follow you. Words of thanks seem so inadequate for a kindness that comes from the heart. My mom should not have been driving as she suffers from dementia, so now we realize that she can no longer have car keys. To say that my family and I were worried about her wellfare is an understatement. I truly feel that the lord guided her to you for her safety. Thank you so very much for being her guardian angel. Wishing the Lords blessing on you and your family.” ~ Manni ★★★★★

“Thank you & God bless you for your generous heart, Santos. You helped me in a time of need & God will continue to bless your business, family & all that you do!” ~ Susie ★★★★★

“Mr. Santos Prado, It has been a long time since I have encountered service to equal the courtesy and honest I found when I asked you to check my Town Car. I want to thank you for all the trouble you took to see that I experienced no problems as you processed the car. We are new to the area and you now have a very grateful and satisfied customer. It will be my pleasure to recommend you and your services highly to all my friends and family. You can count on me to be a permanent and satisfied customer. I would like you to accept this token of my thanks to you and your staff. Thank you again.” ~ Jamal ★★★★★

“Dear Santos & Team – I don’t have any relatives in Calif: since all my family is in Illinois. Thank you for being people I can count on for guidance about my car & for keeping me safe! Best blessings” ~ Karen ★★★★★

“Dear Mr. and Mrs. Prado, Greetings, my name is Rene J. Mendoza II and I wanted to contact you regarding the service I received from your business that started on 2-4-15. I had been in contact with your Service Consultant Moises Delgadillo, Jr., regarding my 1981 Toyota Pick-up. My pick-up had been leaking oil for some time. I had taken my truck to two different local auto shops in Coalinga, but they could not determine where the leak was coming from.
I brought my truck to DS Auto Experts for a check. I was prepared to wait several hours for the check on my truck. I had brought newspapers, my DVD player and my Android phone. To keep myself entertained while I waited. I was shocked when I had just finished my paper and Moises told me they had determined what was wrong with my truck. Moises explained everything to me.
After discussing my options with my wife, on 2-24-15, I brought my pick-up in for an entire brand new (re-manufactured) Toyota 22R engine. I was expecting to wait a few weeks to have all the work on my truck finished. After all, I figured with having to pull out the engine and then put a new engine in, I was prepared to wait a few weeks.
Well on 2-27-15, my jaw hit the floor. Moises called me and said my truck was ready for pick up. I was shocked, dumbfounded, amazed. The engine had only arrived on 2-25-15 and now, three days later, an old engine had been removed, the entire truck checked, fixed and put back together!! Auto Technician Cerrillos Aguilar (AL 078) had done the work on my truck. I arrived to pick up my truck. Moises was kind enough to stay late so my wife could drive me in to pick up my truck.
I was shown the engine. WOW, does not do enough justice as to what I saw. I literally thought the truck had just been finished by Toyota and it was 1981 all over again!!!!! The drive home was AMAZING!!! My truck drove so smooth and the engine never felt so strong.
You see, this truck is very special to me. It was my Grandfather’s truck and it was given to me when he passed away 8 years. So there are a lot of memories for me in this truck.
I cannot express enough how much the work of Moises and Cerrillos meant to me. Please share my extreme happiness/joy/satisfaction in the OUTSTANDING job they did on my grandfathers truck. I know he is looking down at me and smiling to see his little red truck still going strong. I would recommend your company to anyone who would ask me about auto repair. Please pass on the biggest “atta boy” to Moises and Cerrillos. They are both HUGE assets to your company.” ~ Rene J. Mendoza II
★★★★★

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Fantastic service

★★★★★
5 5 1
We were travelling thru Visalia and the check engine light was on our 2005 motor home. I called ahead and they were able to work me in and get me back on the road in three hours time. Excellent service and the whole staff was knowledgeable and courteous. They kept me informed on what tests they were conducting and results they found. I would highly recommend this facility to anyone needing excellent care.

Great service

★★★★★
5 5 1
I'd like to give a small thanks for the quick, and professional work. Without a doubt the best customer service I have received. Thank you.

Moses and D&S

★★★★★
5 5 1
Moses is always going the extra mile to make sure I am satisfied with service!! I always recommend D&S for quality service and repairs. Every time I've needed something moses was right there ready to help the problem as soon as he can and always makes you feel like you're the only costomer. Thank you Moses and thank you D&S

Many thanks

★★★★★
5 5 1
I've been at D&S about 5 years...a single, older lady who has needed trustworthy service. This is exactly what I've received...time after time. Today I picked up my car (love the shuttle service) after they warrantied a part put in some months ago...absolutely no cost to me...they stood behind it completely. They went above and beyond in every way. I'm saying a big thank you to my Jesus for this...and obviously a big thank you to D&S. You will be in good hands there...every time.

smog check

★★★★★
5 5 1
Thank you D &S Auto Experts. Once again, you were helpful and professional with us. Thank you again and we won;t forget what you've done and will send others your way.Since we lived in this area we've brought our cars there with expert handing and service. Thank you again and God Bless always.

Excellent Service

★★★★★
5 5 1
Moses took very good care of me and my 2002 Infiniti I35 that needed the spark plugs and ignition coils replaced. He made it a point to give me multiple different options and prices that would fit into the budget that I could afford. I would recommend everyone o go to DS Auto Experts for any automotive problems you may have. The staff are extremely helpful, and will work with you to get you the best deal on your repair possible.

Best pit-crew in town!

★★★★★
5 5 1
I inherited an older infinity from my fatherwhen he passed on a few years ago. Santos and the gang have turned that old car into a new reliable car. Even when I worried about its reliability, I never had to worry about getting it back on the road. That's because they care about cars AND customers at D&S. I talked my mother and stepfather into taking their car to Santos. My stepfather is a retired mechanic; he says he wouldn't trust his car with anyone else. If you haven't already, please try D&S auto experts. They really are auto (and people) experts.

service

★★★★★
5 5 1
I had a good experience, felt welcomed got great service from moises, would go back again

Honest Service

★★★★★
5 5 1
I have been taking my personal and company car to D and S for the past 3 years and Moses and his team have been honest, professional and fair with every service call. I have received quotes from other mechanics in the area for twice and three times the amount for the same work. I will be servicing all our vehicles at D and S!

Professionals

★★★★★
5 5 1
My wife and I were traveling to a business conference in Sonora from San Bernardino last week when her Check Engine light came on. Car was running poorly and we pulled off at another shop down the freeway. We were told a new transmission might be in order. $4K?! Yikes! We limped it to D & S and Moises and the crew were helpful, professional and within an hour had a proper and correct diagnosis. We needed to leave the vehicle and D & S even helped us get a rental car for a day. We got where we needed to go and picked up our car the next day. It was done on time, no excuses, no surprises. Turned out we needed two sensors and the cost was very reasonable. Clean shop. Professional employees. I wish I lived closer as I'd happily take any of my vehicles there again and again. Thanks guys, thank you very much, Karl White, Crestline, CA
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