Visalia Auto Repair

Great Service!!!!

Excellent service

Just finished a 9,600 trip (with first echelon maintenance done half-way in the middle of the country) and needed a service done again now that I am back. Not only did they do a wonderful job; but, the familial feeling and laughter also took place. What a great group of people! AND, they gave me my estimate and I questioned the total … I was asked about what was done out-of-state … and they then said, “OH! Here is a alternative that still covers what you need done.” In other words, less money out of pocket for a great job done in my car. From their mechanics to the front duo of Moises and Edwin, Santos has quality people that actually takes care of the consumer! Wow.

Great service and I am looking forward to using them again in the near future

Courteous and timely. Excellent service people

Very professional and courteous staff, and a clean facility. The work was done timely as well.

I phoned with a concern about smelling gasoline (had been for 2 days) & they told me to bring my car in immediately. I brought it in & they offered a full diagnostic ($80) for my car due to its age; & a $159 cost to determine the cause of my main concern. They made me a priority so i could have my car back to go to work that evening. My issue turned out to be i had failed to put my oil cap on properly & it had fallen loose causing oil to sprew over my engine. They retrieved it from behind the head lamp. Fortunately no damage was done to other components. They recommended i bring my car back for an engine steam clean which would cost $350 (more than i could afford) I felt they provided very courteous service, & the recommendations they gave with the diagnostic were based on general recommendations (some of which i has already done, & they said if so, then disregard those recc's. So, DS offer very competent, capable, courteous but costly service.