Just finished a 9,600 trip (with first echelon maintenance done half-way in the middle of the country) and needed a service done again now that I am back. Not only did they do a wonderful job; but, the familial feeling and laughter also took place. What a great group of people! AND, they gave me my estimate and I questioned the total … I was asked about what was done out-of-state … and they then said, “OH! Here is a alternative that still covers what you need done.” In other words, less money out of pocket for a great job done in my car. From their mechanics to the front duo of Moises and Edwin, Santos has quality people that actually takes care of the consumer! Wow.