I was on my way to Visalia when my drive belt broke. Since I needed to be in Visalia, I chose D S Auto Experts from my phone, partly because the reviews said they had good customer service. I had my car towed there at night on a weekend, while they were closed, and left my key in the envelope. I got a call Monday morning to confirm what I wanted. They did a full inspection and sent me pictures of what they found. I also needed new tires because mine were cracked. They did everything I needed, and when I went to pay, they even asked me if I had AAA so I could get the discount! I really appreciated that they used email, text, and phone to contact me. Really nice guys.