I have a 2010 BMW and this is my first time having any issues with it. I was nervous about taking it to a shop besides the dealership because of horror stories I've heard from other friends who also have foreign cars about hack jobs and unexpected costs. My fiance and I called around and he found DS Auto Experts who is certified to work on my car and told me to drive it in. From the moment I drove in to the time I picked up they were very welcoming and professional. I had a free check engine light scan, and then agreed to do a full diagnostic since more than one issue popped up. They gave me an itemized list of services that letty (my car) needed and price range. Not once did I get any surprises as they were very honest and upfront. I was still skeptical (because of previous bad experience) that when they called me to tell me that my car was ready I asked " how much more is it" Moses laughed and assured me the cost didn't change.They were also very informative with what services needed to be done and sent me informational videos which actually did help to me understand what they would be doing. I'm extremely pleased with the job done, guaranty and exceptional customer service they provided. I have found our new place to go for services or ANYTHING our vehicles need.