Visalia Auto Repair

Cleanest shop I have ever seen and explain everything well. The problem is the labor cost. Its posted on the wall and is a reasonable rate, but not shown on the invoice per item installed. I know you get what you pay for, but people need to see the labor on the invoice. The excuse is its just their billing system. Shame on them for not breaking it down for costumers. Just ask yourself why would a business do that? $43 to change one back up light , should have been $25 at the most. Two sub-frame bolts missing and replaced $185, should have been $50 max. Their mechanics must make $200 per hour and not the posted rate. Drove 30 min from out of town and feel like I wanted to vomit. Don't get me wrong you need your car fixed right, but getting a good mechanic doesn't mean you have to inflate the labor costs. They know they are wrong in not showing labor costs per item to the customer on the invoice...that is the scam here, not the quality of work . When the repair job is finished, the shop should give you an invoice, which must include the following: The shop's name, address, and automotive repair dealer (ARD) registration number, which they do. All work performed, including any work done under warranty at no charge, which they did. An itemized list of all parts replaced, indicating any parts that are used, reconditioned, or rebuilt, which they did. Labor cost, which they did as a total, but not per repair done. The only other explanation is that the overhead for those non-mechanics and their facilities must be outrageous or maybe because I am from out of town. P.S. I wished i knew the name of the repair shop where Armando Garza went .

Great staff. Treated very well! Keep up the good work! God Bless!

Always courteous, always let us know what is going on, always good advise and will work with us to prioritize the most important need for our vehicles and our finances.

I have always been pleased with the thorough, experienced, and professional quality service we have gotten for the past several years at DS with our vehicles...AND I have always been blessed by their honest, personal, and friendly customer service!!

DS Auto was recommended to me by AAA. We were vacationing in the Sequoias and encountered a very minor coolant leak on a Wed. DS was able to see me the next day and resolved my issue so I could drive home on Friday back to 106 degree weather. Repairs were appropriate and pricing reasonable and worth the entire family's confidence in returning home. Richard is one of the more pleasant "snake oil" salesman I have ever met. He even sold me the correct snake oil. He also has a mighty fine first name. However, I am still waiting for my $1 million rebate for this well-desrved 5 star review. Muchas gracias, Ricardo & DS Auto. God Bless.

Extremely helpful. Just got off the phone with them and without having to take my vehicle he knew what was going on and had the best advice. Definitely the place in going to when I need help

Professional but also very friendly and I will be back and I will continue to tell others about your business.

They do work on my Nissan GT-R. Simple stuff like transmission fluid changes and to the more complex things like replacing the front cv axles and dropping the engine out to replace the bellhousing. Amazing work done by these guys 10/5 recommendation

True professionals. I have been ripped off by several mechanics around Visalia. I found DS about 6 months ago. I have been back at least 5 times and have never been disappointed with any service provided. Their front desk staff is the best anywhere taking all time necessary to make sure that not only is your vehicle fixed but that you are happy with the results. I even have both parents bringing their vehicles here as well. Easiest 5 stars Ive ever given!

They're great! Very courteous and respectful. Front desk people are awesome. They explain everything and try and help where they can. The technicians are always great I have never had a problem there and have been very pleased every time I take my cars in.