Very professional looking and clean place, staff is friendly. Their initial inspection will look over your entire car. That sounds good, but it's more likely so they can find more things to repair, but still good to know just in case. I was not pushed into buying other services even though many faults were found with my car. In the end I was price gouged pretty good. $510 for a alternator replacement. It takes an 1hr to 1 1/2hrs to fix. (Called various places) Labor was over $230. Even if it was 2hrs, that's over a $100 an hour labor! That's crazy. Labor for my BMW 7 series when I had it was just shy of a $100 a hr. The alternator itself was over $230 refurbished. Online, $130. I can kinda understand them marking up the price for that, but labor was unreasonable. So to sum it up, it is a very nice place but I will not be going back. My fault though for going to the first place online with good reviews. Never done that before & will never do that again. But many people seem to like this place. so who knows, you may like it also.
Ray, We were saddened to see that you left us a fair review because you didn't like the pricing we gave you on the estimate of the necessary repair on the Scion. As requested, we performed the necessary diagnostics on your Scion in order to inform you of the current defect. After inspecting the power and ground side circuits, verifying proper battery voltage along with an amperage draw test , we conclusively verified that the alternator had failed and was in need of replacement. As with any automotive repair facility that performs a diagnostic service, we offered you the option to have your car repaired by our ASE master certified technicians using the OE quality starter for your vehicle which includes 3 years 36,000 miles nationwide warranty . As with any estimate , our customers are free to accept or decline the services and can choose to take the vehicle home or to another facility. Since you chose to have us repair your vehicle , you now have the peace of mind that no matter where you're at in the nation you have a warranty that surpasses the industry standards. Thank you for your kind words and articulation of our free comprehensive inspection. We strive to bring complete awareness of our clients' vehicles condition to them at every visit with no obligation of service. We want to thank you for allowing us to offer an honest diagnostic and repair with an exceptional warranty. Cordially, Santos Prado
- DS Auto Experts