Visalia Auto Repair

1188 reviews
Call Us Today: (559) 205-7724
Mon - Fri: 8:00 AM - 5:00 PM
AAA Approved
Review - DS Auto ExpertsReview - DS Auto Experts - image #2Review 3- DS Auto ExpertsReview 4- DS Auto Experts
5

Five star.

5

He helped us out a lot with our car not turning on. So grateful for his help.

5

everything was explained so that I was able to make a quick decision.

5

DS Auto Experts went above and beyond my expectations, both in terms of the car service and their how they treat their customers! They are extremely thorough and explain everything in terms easily understandable to someone who is not well-versed in automobiles. They are extremely courteous and accommodating in every regard. I would highly recommend them!

1

Had diagnostic done somewhere else wanted estimate for new plugs i spent 2 1/2minutes defending myself I was talked to so rudely finally told well it the same price as they told you at last place! So i said well what was that? I dont think this is how a service mgr should talk to or treat new customer. I called because AAAaproved place which i am reporting to them also

Jacki, I am sorry to hear how you felt about the service you received please give me a call so that I might be of further assistance to you. Santos Prado

- DS Auto Experts
5

I'm always impressed by the professionalism of the DS Auto Experts' employees, the prompt, honest, and outstanding quality of work my vehicle receives. I don't go to anyones now. Cheers!

1

These guys are awesome they know how to talk super Friendly show empathy and look very Professional in they're nice clothes bluetooth head sets and granite counter tops but they are full of sh@$.tried to charge me 1800 dollars to fix an alternator and a starter for my vehicle these guys charge an arm an leg I've worked in sales for 12 years and these guys are ridiculous!!! I got my car fixed for under $800 with another shop in Tulare!

Esteban, Thank you for compliments on our professionalism and the quality of our customer waiting area. As you well know being in sales for 12 years there are always multiple options for a solution to a customers needs or desires. After receiving your review I reviewed the options for service and repairs regarding your visit. During this time I found that you were offered an estimate with the starter and alternator at $850. Thank you for allowing us the opportunity to serve you. Santos Prado

- DS Auto Experts
5

Customer service like I have never seen before for an automotive repair facility. The facility was clean, the staff was extremely professional and courteous. They use a lot of technology to ensure the whole car is looked at and they communicate that information in a clear manner. It was very evident that they are trying to build a long-term relationship with customers rather than a quick buck. I found a place I can trust to take my vehicles to. I would highly recommend them to anyone.

5

I highly recommend this place. It is very apparent that they are more interested in building a long-term relationship than earning a quick buck. The facility was super clean and the staff were extremely professional. I found a place I will probably be taking my cars to for a long time.

Grant, Thank you for allowing us the opportunity to earn your trust. It is always our goal to fulfill all of our clients needs. However during this time our priority is to earn every clients trust and build a long lasting relationship. Thank you for your kind words in acknowledging our staffs professionalism and cleanliness of our facility. We appreciate your continued trust in us and the referrals of your friends and family. Santos Prado

- DS Auto Experts
5

Very helpful wonderful staff and very fast and good service thank u guys for the help..

Sandro, Thank you for trusting in us to get your Chrysler Pacifica through the California emissions testing. We have been offering this service for over 30 years and glad that you were able to have such a great experience in allowing us to be of service. We appreciate all of your future referrals. Rest assured they will receive the same great service as you did. Santos Prado

- DS Auto Experts
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