Visalia Auto Repair

Quality work and excellent customer service. I trust them to do the oil change, regular maintainance, inspection whenever I had to go on a long trip, as well as when there was something wrong with my vehicle. Moises, Richard, and the team went above and beyond my expectation. I totally appreciate their service during the past year and would recommend to anyone.

Mr. Santos Prado, It has been a long time since I have encountered service to equal the courtesy and honest I found when I asked you to check my Town Car. I want to thank you for all the trouble you took to see that I experienced no problems as you processed the car. We are new to the area and you now have a very grateful and satisfied customer. It will be my pleasure to recommend you and your services highly to all my friends and family. You can count on me to be a permanent and satisfied customer. I would like you to accept this token of my thanks to you and your staff. Thank you again.

Dear Santos & Team – I don’t have any relatives in Calif: since all my family is in Illinois. Thank you for being people I can count on for guidance about my car & for keeping me safe! Best blessings

Richard and the team at DS Auto were excellent they fixed my truck in recored time just as we ask them 2, had a small not related problem the next day DS got the truck and fixed it and we was back in it the same night..Richard took into consideration the position we were in and how badly we needed it and he made it happen...Shot out to Richard and the DS team for excellence

Dear Mr. and Mrs. Prado, Greetings, my name is Rene J. Mendoza II and I wanted to contact you regarding the service I received from your business that started on 2-4-15. I had been in contact with your Service Consultant Moises Delgadillo, Jr., regarding my 1981 Toyota Pick-up. My pick-up had been leaking oil for some time. I had taken my truck to two different local auto shops in Coalinga, but they could not determine where the leak was coming from. I brought my truck to DS Auto Experts for a check. I was prepared to wait several hours for the check on my truck. I had brought newspapers, my DVD player and my Android phone. To keep myself entertained while I waited. I was shocked when I had just finished my paper and Moises told me they had determined what was wrong with my truck. Moises explained everything to me. After discussing my options with my wife, on 2-24-15, I brought my pick-up in for an entire brand new (re-manufactured) Toyota 22R engine. I was expecting to wait a few weeks to have all the work on my truck finished. After all, I figured with having to pull out the engine and then put a new engine in, I was prepared to wait a few weeks. Well on 2-27-15, my jaw hit the floor. Moises called me and said my truck was ready for pick up. I was shocked, dumbfounded, amazed. The engine had only arrived on 2-25-15 and now, three days later, an old engine had been removed, the entire truck checked, fixed and put back together!! Auto Technician Cerrillos Aguilar (AL 078) had done the work on my truck. I arrived to pick up my truck. Moises was kind enough to stay late so my wife could drive me in to pick up my truck. I was shown the engine. WOW, does not do enough justice as to what I saw. I literally thought the truck had just been finished by Toyota and it was 1981 all over again!!!!! The drive home was AMAZING!!! My truck drove so smooth and the engine never felt so strong. You see, this truck is very special to me. It was my Grandfather’s truck and it was given to me when he passed away 8 years. So there are a lot of memories for me in this truck. I cannot express enough how much the work of Moises and Cerrillos meant to me. Please share my extreme happiness/joy/satisfaction in the OUTSTANDING job they did on my grandfathers truck. I know he is looking down at me and smiling to see his little red truck still going strong. I would recommend your company to anyone who would ask me about auto repair. Please pass on the biggest “atta boy” to Moises and Cerrillos. They are both HUGE assets to your company.

Moses took very good care of me and my 2002 Infiniti I35 that needed the spark plugs and ignition coils replaced. He made it a point to give me multiple different options and prices that would fit into the budget that I could afford. I would recommend everyone o go to DS Auto Experts for any automotive problems you may have. The staff are extremely helpful, and will work with you to get you the best deal on your repair possible.

Thank you D &S Auto Experts. Once again, you were helpful and professional with us. Thank you again and we won;t forget what you've done and will send others your way.Since we lived in this area we've brought our cars there with expert handing and service. Thank you again and God Bless always.

This review is long over due . Where do I even start first I would never recommend anyone to this business . I usually give chances but it's final not ever in my life would I go back there . First time I just needed an ac line replaced and some Freon there response 1500$ just to get it working . I just left there people working in the front don't care about you needed your car fixed they just won't money . I could go on and just today I needed a quote one what my car needs done they start questioning me why it need repairs and no they couldn't give me a an estimate cost that it would cost 240$ I was like wow and out the door forever. If I didn't have self control I would be cussing up a storm on this review there was other times I walked out I could write a book on how horrible they are .

This was such an amazing experience for me and my husband. Extremely courteous and professional, fast, efficient, expert knowledge in their field…our situation was so unique in that we were literally stranded away several miles away from DS Auto Experts with a dead battery! It was just closing hours and not only did these fine folks pick us up from where we were stranded and give us a jump start to get our car moving again , but picked me up from where I had been working for the day while my husband was stranded with our car with the dead batter! They took us back to their meticulously clean and beautiful facility, gave us snacks to munch on as we were starving from not eating all day, and even gave us a personalized tour of their impressive facility while we were waiting to have our car fixed and our battery replaced while waiting in their luxurious beautifully lit waiting room. These guys went above and beyond when they could have easily just have closed their doors for the evening, gone home to their families to share their own dinner and evenings with them, but instead, in the rainy dark and cold, they all stayed for us, keeping us company and sharing their knowledge and expertise with us. They were true angels and it was a miracle that they were there for us and our vehicle. We had a very long drive back to where we were headed and it gave us so much confidence that we had been in the very best hands that were in their industry. We cannot thank you guys enough! There just aren’t enough words. Awesome, fantastic, what a stellar job!!!!! Thank you from the bottom of our hearts! You were all lifesavers! And our Lexus 350 thanks you too!

Outstanding service, great rental-car assistance, and incredibly fast response times! I will definitely bring my vehicle back to them the next time it needs maintenance!