5

Great service Moises was awsome while i waited for the tow truck driver which took atleast hour and half after they closed he waited for my car to get there. They are really good with keeping you updated on your cars progress. Even when i thought i was bugging calling 3-4 times a day to check on the status of my car Moises was always polite and profesional. Very upfront on prices and do excellent work. I would highly recomend them to my friends and family. Thank you, D S auto.

(owner) 30 mins ago Eric, Thank you for trusting in us when the Honda Dealer turned you away. We appreciated the opportunity to help you with your 2018 Honda Civic. Moises is extremely well versed when working with all insurance companies. We're always here for you whenever you might need us.

- DS Auto Experts
1

Please take the time to read all this!I want to start off with saying that i gave this place a try after seeing all the good reviews online. So I went in there confident that they are at least honest about their work and they do a good job. Seeing that the place was well keep and a good reputation I knew it wasnt going to be cheap. But i was willing to pay the price as long as the car was fix to my standards. We started with a full car diagnostics on the car for $300+ and let me know everything that was wrong with the car which i was fine with because this can be expensive to do. Next day I went in there and they had a whole different additude about the car and pretty much letting me know that the car was going to be over 3k to fix! All the car really needed was a catilac converter and the power steering was out. We then stared discussing options and the 2 guys in the front desk started agruing with each other about the options. 1 looked like he really wanted to help me the other clearly wanted to charge me as much as he could. I cut the conversation and asked them for the car and drive away. Horrible place i wouldnt recommend it to anyone.

Pedro, I just wanted to say thank you for making the time to speak with both Richard and Moises. It is always our goal to inform our customers of the current health of their vehicles in addition to their concerns. This helps in the ability to make informed decisions about the service or repairs one may choose to have completed. I apologize if this may have been overwhelming. The last thing we want to have happen is that a repair be made only to find out that it's not enough to make the vehicle safe and reliable. Please accept my apology for any misunderstanding. Thank you, Santos Prado

- DS Auto Experts
5

I brought in my Cadillac last Friday, I chose this place based upon the plethora of great reviews and the absolutely phenomenal customer service. My Cadillac was suffering from a fuel leak, I'd planned to do it myself, however I would have to remove the entire rear sub frame, exhaust, drive shaft and much more, I chose to leave it to the professionals. They had it completed in a day and a half and the owner personally opened the shop on Saturday just to give me my car, as well as ds auto paid for a rental for me. I absolutely plan to come to this place for any and all of my cars repairs. They aren't exactly the cheapest in town, but they're not the priciest, but their work is great, and to top it all off, they were the only place, of about 6 other shops, that actually offered a warranty on their work and parts. To end the review, I think this place is absolutely wonderful and I would highly recommend it to anyone needing any kind of repairs.

Connor, It was a great pleasure in helping you with your CTS Cadillac. Thank you for all the kind words and your exactly right. We are not the cheapest in town however our Master Technicians do an extraordinary job in providing an excellent repair with every visit. We also offer a Nationwide warranty on parts and labor for three years or thirty six thousand miles. Please continue to spread the good word. Please feel free to call anytime with any questions. Always available, Santos

- DS Auto Experts
5

DS Auto Expert did an excellent job on my car (They went above and beyond their service). They did a thorough inspection first. Then they told me what the problems were and would fix everything (through my consent of course) and they actually did! Now I feel much comfortable and safer driving on the road. The employees were also professionals and very kind especially Moises who helped me a lot, knowing that I know little about cars. I would definitely recommend this place with my family and friends. Kudos DS Auto Expert!

Leriza, Thank you for acknowledging Moises and the rest of the team for their professionalism. I'm glad that you experienced the value of a comprehensive inspection. We always want our clients to be able to make informed decisions when choosing what services they want to have performed. It is our responsibility as a professional automotive repair facility to ensure our clients safety when they trust in us to do so. Please keep in mind that you also received free roadside assistance with your service package. Feel free to call on us at anytime, we're here to serve you. Santos

- DS Auto Experts
5

Awesome service! I got there at 4pm on a Friday when most mechanics might move me to the next day. I had come in with what I thought was an alignment problem, and it was very quickly diagnosed as a bubble in my tire. When I mentioned that I was going to drive back to the Bay Area, Moises sprung into action and suggested that I should change the tire. So he called his contacts, found a reasonable tire, and fixed it, all in the name of my safety (and it was very inexpensive.). I also want to say that I am so impressed by the technology and business processes of this Auto business- I got my car report into my email and phone while I was there, and was able to get them to help troubleshoot the wiper blades that needed replacement. They even went over and above duty to buy new wiper blades for me, collect them from wherever, and put them on, at no service charge. Bear in mind it is now 5pm on a Friday night, and they were still so nice to me and offering me all kinds of drinks from their fridge. They also gave me discount coupons for my next return, as well as one for the person who referred me. I will certainly return for my next service needs!

San, I'm glad that Ann referred you to us. I know how difficult it can be when your out of town to trust a repair shop to do the right thing. It sounds like things couldn't have went any better considering the circumstances. Thank you for allowing us the opportunity to earn your trust. Please stop by when your in the area just to say Hi. Santos

- DS Auto Experts
5

Great service! Richard was very helpful. Thank you

Anisa, Thank you for taking the time to give us such a great review. Richard is always available if we can help in any way. Santos

- DS Auto Experts
5

Amazing customer service!

Heather, Thank you for sharing your service experience. Please spread the good word and call us whenever we may be of assistance. Santos

- DS Auto Experts
5

They were so helpful and fast service I'm very pleased. Thank you, Guys

Arthur, Anytime you need us we're here to serve you. Please feel free to call or stop by and we will make ourselves available. Santos

- DS Auto Experts
5

I can’t stress how friendly, helpful, and professional the staff here is! They really make you feel like family here. Had me back on the road quickly. Arranged my rental pickup and even dropped it back off for me so I didn’t have to mess with it. Car was cleaned inside and out when I picked it up. Everything was above and beyond my expectations.

Alexa I just wanted to say thank you for taking the time to share your extraordinary experience. We appreciate your trust in us with your Audi.

- DS Auto Experts
5

I have never met such nice and respectful people as the ones who work at DS Autoexperts. I appreciate their kindness and how much concern they show about your car and the work they do. God Bless them, especially Moises and Richard.

Pam, Thank you for allowing us the opportunity to serve you and earn your trust. We know the difficulties in choosing a repair shop in the market place today that you can trust. We're thankful for Darlene's referral and are looking forward to serving you and all your friends for many years to come.

- DS Auto Experts
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