WHY 5 STARS??? Traveling with family is never easy...soService - simply the best on so many levels!Alternator on 2011 Honda was done. I made it out of Sequoia and down to DS. So glad I went to this shop out of the many choices available. Problem diagnosed quickly and fee waived for diagnostics. Car washed and detailed after an extensive review of operating systems and a detailed report was provided by email while at lunch. They gave me and my family a ride to lunch, picked us up after lunch, and then went about finding how they can offer discounts based on my credentials? They asked if I had AAA, former military, educator... as that would be a discount. They discounted their profit to keep it affordable for me. They found a new OEM alternator and had it installed, all fluids topped off, air pressure adjusted, new belt, put new battery in proper position and locked it in, and then DID NOT try to sell me a bunch of unnecessary items to retrieve that profit. They did give me a detailed list of things will need attention as time passes. I am using that list to complete all the things they found! I recall Christian music playing in the background in their office. We were even offered free bottled water and gatorade (it was really hot). This is a good group of people who work hard at the dynamic of happy people are so much easier to work with and ultimately satisfy. I left very satisfied and was back on top of the mountain by 5 that same day.Well, we got to see the sunset behind the giant sequoias like we planned. Moises even showed us a snappy little shortcut that took us into the park where there was NO WAITING at the pay gate. NO WAITING!!! That was SLICK!!!I was so impressed we drove all the way back with donuts and each of us thanked all of them individually! They earned it!Why 5 stars? Well, as a result of the breakdown and repair, my vacation was enhanced instead of ruined!!!Thanks guys and I washed the dirt off the tires Moises!!!!