Visalia Auto Repair

This review is long over due . Where do I even start first I would never recommend anyone to this business . I usually give chances but it's final not ever in my life would I go back there . First time I just needed an ac line replaced and some Freon there response 1500$ just to get it working . I just left there people working in the front don't care about you needed your car fixed they just won't money . I could go on and just today I needed a quote one what my car needs done they start questioning me why it need repairs and no they couldn't give me a an estimate cost that it would cost 240$ I was like wow and out the door forever. If I didn't have self control I would be cussing up a storm on this review there was other times I walked out I could write a book on how horrible they are .

This was such an amazing experience for me and my husband. Extremely courteous and professional, fast, efficient, expert knowledge in their field…our situation was so unique in that we were literally stranded away several miles away from DS Auto Experts with a dead battery! It was just closing hours and not only did these fine folks pick us up from where we were stranded and give us a jump start to get our car moving again , but picked me up from where I had been working for the day while my husband was stranded with our car with the dead batter! They took us back to their meticulously clean and beautiful facility, gave us snacks to munch on as we were starving from not eating all day, and even gave us a personalized tour of their impressive facility while we were waiting to have our car fixed and our battery replaced while waiting in their luxurious beautifully lit waiting room. These guys went above and beyond when they could have easily just have closed their doors for the evening, gone home to their families to share their own dinner and evenings with them, but instead, in the rainy dark and cold, they all stayed for us, keeping us company and sharing their knowledge and expertise with us. They were true angels and it was a miracle that they were there for us and our vehicle. We had a very long drive back to where we were headed and it gave us so much confidence that we had been in the very best hands that were in their industry. We cannot thank you guys enough! There just aren’t enough words. Awesome, fantastic, what a stellar job!!!!! Thank you from the bottom of our hearts! You were all lifesavers! And our Lexus 350 thanks you too!

Outstanding service, great rental-car assistance, and incredibly fast response times! I will definitely bring my vehicle back to them the next time it needs maintenance!

Excellent service! Richard helped us out when we were traveling through town and the check engine light came on. They stayed after hours to make sure we made it safely back on the road! Can't recommend them enough, wish they were in Los Angeles!

Outstanding customer service. Reception was friendly and knowledgeable. Open communication was spot on . Technicians were too notch. All around a superb experience.

Amazing service! Friendly, knowledgeable, and just all around great staff. Fixed everything that needed to be fixed. This was my second visit here and each time I have been massively impressed!*Edit 8/10/17* I have been coming to Ds for 2 years now and have to say they are the only ones I trust to do a great job on my car and take care of us every time! Have never left dissatisfied. The staff is 5 star as is the service and price! You won't regret coming to Ds for your auto repairs.

This is the best business in Visalia. Friendly staff and great customer service. Moses and Richard in the front counter always make me feel like I am their #1 customer. The great service that I receive each time I come in makes me want to come back again.

I had problems with my rental car and they helped me really good. I came in and they where very kindly. They viewed the car for free and gave free advice. Oil had to be replaced and the tires had to be checked. When I called the rental company they didn't want to help me. I handed the phone to the man from the desk and he managed for me with the rental company that I get another car. I'm really happy about that. I am very grateful for their good service. Now I can enjoy my vacation again! Thank you again!

I just had the air conditioner in our 2005 Toyota Prius repaired here. Before I dropped the car off it was blowing warm air only. Now, after diagnosing the cooling system, tearing apart the entire dashboard to get to the defective parts, replacing them, and putting it all back together, our air conditioner is blowing a cool 48 degrees F. It was not an easy repair. You need a highly skilled technician for this type of repair. When you want it done right the first time, this is where you take your car. Not only that, but while I was paying for this repair, the owner himself did a real nice favor for me for free on another car I used to drive over to the shop to pay my bill for the Prius. I give this business 5 stars out of 5 for excellent customer driven service and I highly recommend them for anyone's vehicle repair needs.

Great people. They went above and beyond to get my truck fixed before I had to leave town. They pulled off a miracle. They dealt with my warranty people and GMC and got everything done. I highly highly recommend them. They have a new customer.