Visalia Auto Repair

I just had the air conditioner in our 2005 Toyota Prius repaired here. Before I dropped the car off it was blowing warm air only. Now, after diagnosing the cooling system, tearing apart the entire dashboard to get to the defective parts, replacing them, and putting it all back together, our air conditioner is blowing a cool 48 degrees F. It was not an easy repair. You need a highly skilled technician for this type of repair. When you want it done right the first time, this is where you take your car. Not only that, but while I was paying for this repair, the owner himself did a real nice favor for me for free on another car I used to drive over to the shop to pay my bill for the Prius. I give this business 5 stars out of 5 for excellent customer driven service and I highly recommend them for anyone's vehicle repair needs.

Very professional looking and clean place, staff is friendly. Their initial inspection will look over your entire car. That sounds good, but it's more likely so they can find more things to repair, but still good to know just in case. I was not pushed into buying other services even though many faults were found with my car. In the end I was price gouged pretty good. $510 for a alternator replacement. It takes an 1hr to 1 1/2hrs to fix. (Called various places) Labor was over $230. Even if it was 2hrs, that's over a $100 an hour labor! That's crazy. Labor for my BMW 7 series when I had it was just shy of a $100 a hr. The alternator itself was over $230 refurbished. Online, $130. I can kinda understand them marking up the price for that, but labor was unreasonable. So to sum it up, it is a very nice place but I will not be going back. My fault though for going to the first place online with good reviews. Never done that before & will never do that again. But many people seem to like this place. so who knows, you may like it also.

Very nice workers. They Brake down and help you understand the problem with the vehicle. I will be goin to D S Auto more often in the future.

Best service. In an emergency the people here got my car fixed in one day. And they were nice enough to wash and polish my car for me.

Thank you D S Auto Experts for taking care of the A/C problem in my SUV. I am so glad to FINALLY have found a great auto service center that I can trust and refer my family and friends to. My past experiences with auto service centers have not been good ones. Always dreading the day that I would need to take my car in for service. One of the first things I've noticed walking into D S Auto Experts was how courteous and inviting both Moises and Vincent were. I did not feel intimidated nor deceived at any point. A wealth of information was given to me about the "health" of my auto with their detailed multi point inspection. The report was in depth and with pictures. I've never seen anything like it. The issue with the A/C was resolved quickly and I was a happy customer. I will be returning back to this great place. Thank you for your wonderful service.

DS Auto is the best! We had a problem with our vehicle that no one could figure out. The guys at DS found the problem that same day and fixed it fast! I feel this is a mechanic company I can really trust. Thank you DS Auto!

Had a great customer service! Employee Moises attended me right away and was very helpful and clear when helping me. Had a great experience everything was done in a timely manner they make you part of the progress.

WHY 5 STARS??? Traveling with family is never easy...soService - simply the best on so many levels!Alternator on 2011 Honda was done. I made it out of Sequoia and down to DS. So glad I went to this shop out of the many choices available. Problem diagnosed quickly and fee waived for diagnostics. Car washed and detailed after an extensive review of operating systems and a detailed report was provided by email while at lunch. They gave me and my family a ride to lunch, picked us up after lunch, and then went about finding how they can offer discounts based on my credentials? They asked if I had AAA, former military, educator... as that would be a discount. They discounted their profit to keep it affordable for me. They found a new OEM alternator and had it installed, all fluids topped off, air pressure adjusted, new belt, put new battery in proper position and locked it in, and then DID NOT try to sell me a bunch of unnecessary items to retrieve that profit. They did give me a detailed list of things will need attention as time passes. I am using that list to complete all the things they found! I recall Christian music playing in the background in their office. We were even offered free bottled water and gatorade (it was really hot). This is a good group of people who work hard at the dynamic of happy people are so much easier to work with and ultimately satisfy. I left very satisfied and was back on top of the mountain by 5 that same day.Well, we got to see the sunset behind the giant sequoias like we planned. Moises even showed us a snappy little shortcut that took us into the park where there was NO WAITING at the pay gate. NO WAITING!!! That was SLICK!!!I was so impressed we drove all the way back with donuts and each of us thanked all of them individually! They earned it!Why 5 stars? Well, as a result of the breakdown and repair, my vacation was enhanced instead of ruined!!!Thanks guys and I washed the dirt off the tires Moises!!!!

I have had D & S service and maintain my vehicles for the past 5 years and I have had the best experience I have ever had with them. Moises is always ready to help and keeps me informed at all times. Vincent is a keeper too. They are always polite and are up to date on all aspects of what is needed to properly service and maintain my vehicles. THEY ARE THE BEST !!!! SKIP PLUMMER

The service is outstanding! They are honest and willing to help in any way possible. Thanks!