We are open and here to help you!
We received a flyer in the mail, just moved so it was addressed to the old customer or current resident. We were having problems with our 1994 Toyota 4 Runner, engine light on, leaking water and oil, plus running rough. We decided to try DS Auto Experts and it was an excellent decision! First thing I noticed - very clean auto stalls (work area), customer service excellent - Moises D., very personable and professional, when work was being done on the vehicle, we were brought in and shown the problems and what needed to be done to remedy the problem. DS also worked with us to prioritize the work to be done. DS also made us their priority. The vehicle runs great, a couple of days later, we took the vehicle back to have it smogged and it passed. We are very pleased how we were treated and the work that was done.
My wife and I were traveling to a business conference in Sonora from San Bernardino last week when her Check Engine light came on. Car was running poorly and we pulled off at another shop down the freeway. We were told a new transmission might be in order. $4K?! Yikes! We limped it to D & S and Moises and the crew were helpful, professional and within an hour had a proper and correct diagnosis. We needed to leave the vehicle and D & S even helped us get a rental car for a day. We got where we needed to go and picked up our car the next day. It was done on time, no excuses, no surprises. Turned out we needed two sensors and the cost was very reasonable. Clean shop. Professional employees. I wish I lived closer as I'd happily take any of my vehicles there again and again. Thanks guys, thank you very much, Karl White, Crestline, CA
I went to D&S for the first time to get my truck worked on and the people there were very helpful and friendly. If u go and get your vehicle worked on u will be treated with love like if u were family. I really had a good experience there. Would recommend anyone to give this place a chance to fix your vehicle or simply get it serviced. Thank you guys D & S
The staff at DS Auto Experts was absolutely wonderful! My husband and I were having issues with the AC going out in our rental RV and they were so helpful in working with us and handling things with the rental company as well. Their shuttle service dropped us off at a great little diner for breakfast and kept us well informed on the repairs. Air conditioning repairs can be time consuming but they had us back on the road in just a couple of hours. They even took the time to give us better directions for our trip up to Sequoia and Kings Canyon. We're so grateful!
Customer service is outstanding! Brought van in for AC repair. DS also performed overall diagnostic test free of charge. Work was done in a timely manner and at a fair price. The van was spotless when we picked it up. We'll definitely return to DS For future auto maintenance/repair.
Outstanding service. Great customer service and pricing. You will not be disappointed. On time quality work. Above and beyond experience. I would recommend D&S to family and friends.
I have been coming here for the past few yeara. They are honest and have helped me more than words can say. I will never go anywhere else. I take both my cars as well as all the company cars. Moises and Santos have been amazing in working with me.
I was traveling thru Visalia (visiting family) and my FJ Cruiser needed attention. Moses and the mechanics worked with me to get me back on the road quickly and at a very reasonable price. Thx to them, my vacation is back on track. I highly recommend using them for your automotive maintenance and repair needs.
I can't even begin to tell you how much DS auto goes out of their way to help its customers. I was coming back from Sequoia after a week of camping. My car breaks down and I called DS Auto because they were one of the closest mechanics to us plus they were AAA recommended. On the phone I spoke to Vincent who was extremely professional and gave me the go ahead to bring in my car. Once there I immediately knew I was in good hands. Vincent and Spencer from DS Auto were extremely understanding to my situation. I needed to get back on the road as soon as possible. They took my car in and even gave my passengers and myself a ride into downtown to kill some time. After they called to tell me what the problem was they came and picked us up too! I ended up having to spend the night in Visalia because the parts I needed weren't available. Vincent and Spencer told me that they had arranged for a complimentary rental car for us for the day. They even offered to help us find a hotel accommodation for the night. They next day DS Auto called and gave me an extremely detailed report about my car. My car was ready in less than 24 hours and I couldn't be happier. I am so grateful that I ran into DS auto, thank you guys so much. You made a terrible experience into a great one.
This is a great place to bring your vehicle. They talk with you...share insights...and are honest people. They will "work with you."
First and foremost, we would like to thank you for your trust and patronage in DS Auto Experts for the last 34 years. Over that time we have gone through many trying times with our beloved community. We had the citrus freeze in 1990. Then in 2001, our nation was shaken to its core with 9/11. Even in 2008, we saw a financial crisis. Here we are in 2020 still so in love with the community and battling Covid-19. Our ability to make it through these challenging times was only possible with the continued support and loyalty of our valued customers.
We are so grateful to have the opportunity to earn your trust and be apart of this community over the last 34 years. Thank you for choosing us to keep you and your family in a safe and dependable vehicle. We will continue to be here and serve you.
Looking forward to the next 34 years.
With sincere gratitude, Debra, Santos, and the entire team at DS Auto Experts