prius 2013 sorry, DS, you are excellent in all catagories for customer service. I am impressed and like it. But, I have a blown head gasket and you want $6000 plus dollars to fix it. If you guys can really get that out of customers ignorance than I am changing my proffession. I cant spell but for 6k I can change a head gasket on any vehicle. Thanks for indirectly telling me I have a blown head gasket. no water in the oil.... no cracks in the cyliders cylinders 2 and 4 misfire and water pump over spins Water coolant disappears over time. misfire only happens when idling. steam in cooler weather comes from exhaust when engine starts up for a bit when engine heats up and things expand it runs fine. biggest thing, no water in oil. its a head gasket and cost me $260 for you to "not tell me directly". I had to compare what you said to what the internet said. BIGGEST clue.... no water in oil. head gasket. For 40 bucks I fixed it with "Bars leaks". even if it breaks down and starts over, 40 bucks compared to 6000? or even just me removing and replacing the head gasket is not rocket science. I like you guys...... but hate people like you, liars scammers and cheats praying upon the ignorant.