Visalia Auto Repair

Awesome shop...these guys are now 2 for 2! We had our daughter's car in for a warranty repair and once again, we were completely impressed with this shop. Top notch customer service, communication, and repair work. I appreciate how thorough these guys are...especially Moises! Moises is one of those guys that checks everything and is a man of his word...when he says he'll call you after they know more about the repair, he WILL call you. D S Auto Experts is a great shop and I definitely recommend!

We developed two car issues while on our way to Sequoia National Park. We managed to find this amazing place, and got the assistance we needed. We would definitely stop by this place again and would recommend it for professional, honest opinions about car servicing.

The paper pusher/service coordinator is shady. He gave a different price for diagnostic than previously quoted, $100 more than what was previously quoted. Then he claimed that it was always the same price for the diagnostic. When he told me the new price ($350) for a diagnostic, I left immediately, deciding not to get serviced there. He's quick with his hands and may not provide you with needed paperwork: slight of hand magician/trickster. I'm surprised their ratings are so high, with him behind the counter. It's like there's a good service provider, Moises, and bad service trickster behind the counter who actually does the paper work; kinda like good cop bad cop. I ended up going to the the dealership and getting the diagnostic and repair all finished for $150. Glad I walked away and saved $200.

They are very friendly as well as informative. I appreciate the detail in all the work they do. Also the pictures are a plus. Thanks DS Auto!

Moises is great as well as the rest of the staff. My parents and now my kids take their cars there as well! Definitely 5 stars.

The paper pusher/service coordinator is shady. He gave a different price for diagnostic than previously quoted, $100 more than what was previously quoted. Then he claimed that it was always the same price for the diagnostic. When he told me the new price ($350) for a diagnostic, I left immediately, deciding not to get serviced there. He's quick with his hands and may not provide you with needed paperwork, slight of hand magician/trickster. I'm surprised their ratings are so high, with him behind the counter.

Customer Service was great. I was in and out in a flash. Thank You so much for taking care of my vehicle.

Terrible customer service. Not helpful or friendly at all.

As always they are polite and get the job done. A pleasure. Thank you.

NEVER EVER BRING YOUR CAR TO THESE PEOPLE. After I went to them to get my tire checked they FAILED TO ALERT ME of a broken rim i had after they worked on the SAME TIRE. This put me at great danger as I told them I drive to LA for work daily… As I was leaving I noticed my tire still said “low” so I asked a worker if that was normal, he replied with “you gotta drive it and it’ll turn off”, which was also false & fabricated on the spot… Under no circumstances did any of the work they provide me for my BMW reach any level of acceptable standards.. Thank god I found professionals who spotted the problem and possibly saved my life 🙏🏽 I’ve attached the picture so that the management understands that this error is NOT ACCEPTABLE EVER and that their workers are not properly trained….